Contact Us

Contact Us

For common inquiries, please refer to our list of Frequently Asked Questions.

Q

Is it possible to update pumps and obtain parts for products made by Awamura Manufacturing Co., Ltd.?

A

It may be possible, but some models have been consolidated and some have been discontinued. Please check the production number (or serial number) and model of the pump and contact the sales office listed below.
You can also submit a request on this website.

  • Vacuum Pump Sales Division
    Domestic Sales Section (Osaka)

    16-40, 4-chome, Tsurumi, Tsurumi-ku, Osaka, 538-8585, Japan

    Phone. +81-6-6911-7111
    Fax. +81-6-6911-1800

  • Vacuum Pump Sales Division
    Domestic Sales Section (Tokyo) / Overseas Sales Section

    33-8, 1-chome, Taito, Taito-ku, Tokyo, 110-0016, Japan

    Phone. +81-3-3833-0336
    Fax. +81-3-3835-1695

Q

How do I find the product number?

A

Typical product numbers and serial numbers are listed below. They are indicated in the delivery drawings, instruction manual, and on the pump nameplate. (Serial numbers appear only on the nameplate.)

  • <Products manufactured by Tsurumi>

    Production Number: AY□□□□□

    Serial Number: ○○Y□□□□□ ... ●△△△

  • <Products manufactured Awamura>

    Production Number: CY-□□□□□

    Production Number: CYS-□□□□□

    Production Number: CO-□□□□□

    Production Number: C-□□□□□

    Serial Number:O-□□□□□

Q

Please explain the nomenclature for liquid ring pumps.

A

Do not hesitate to contact us for product quotations or to consult us regarding our liquid ring pumps and compressors.

Contact us by telephone.

  • Vacuum Pump Sales Division
    Domestic Sales Section (Osaka)

    16-40, 4-chome, Tsurumi, Tsurumi-ku, Osaka, 538-8585, Japan

    MAP

    Phone. 06-6911-7111
    Fax. 06-6911-1800

  • Vacuum Pump Sales Division
    Domestic Sales Section (Tokyo) / Overseas Sales Section

    33-8, 1-chome, Taito, Taito-ku, Tokyo, 110-0016, Japan

    MAP

    Phone. +81-3-3833-0336
    Fax. +81-3-3835-1695